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General Features Accessories Install Offers

General

  • How do I learn if a walk-in tub is right for me?
    KOHLER® Walk-In Baths are specially designed and engineered to satisfy homeowners with mobility challenges and will benefit from advanced therapy features. Your local KOHLER Authorized Dealer can help you understand the benefits of the Walk-In Bath and find the best possible solution for your specific needs. You can also browse our customer reviews to learn more.
  • Are all walk-in baths and walk-in showers the same?
    No, they are different. Both provide safety and accessibility, but a walk-in tub lets you bathe with independence and dignity in a comfortable seated position, while a walk-in shower requires a bit more physical action to enter and exit. Walk-in baths also offer more comfort features, such as hydrotherapy jets and a heated backrest.

    A walk-in tub shower combo is a great alternative if you want the best of both bathing options. The Walk-In Bath can easily be transformed into a hybrid solution with the addition of a Shower Package.

    Your KOHLER Authorized Dealers can help you choose among KOHLER’s baths and showers.
  • Will the Walk-In Bath fit in my home?
    The KOHLER Walk-In Bath is designed to fit in the space occupied by a traditional bathtub. If you have that much space, you will likely be able to get one of our baths. The door location on your Walk-In Bath be determined by the placement of the plumbing in your home. An optional Shower Package is offered with your bath to allow you to stand and shower. The gooseneck shower arm and KOHLER Bath Screen are fixed to the bath wall, so they will not affect the overall size of your new bath. A custom quote from a KOHLER Authorized Dealer will help determine the fit and size of your new Walk-In Bath.
  • How do I care for my Walk-In Bath?
    The KOHLER Walk-In Bath is low-maintenance like most baths; however, the bath surface and hardware should be cleaned differently. Read our tips on how to clean and care for your Walk-In Bath.
  • Where is the KOHLER® Walk-In Bath made?
    KOHLER® Walk-In Baths are designed in the U.S.A. A 150-year history of helping customers achieve more gracious living with innovative products is behind every KOHLER® Walk-In Bath we produce. Learn more about Kohler Co. and see why you should trust KOHLER with your walk-in bath choice.
  • What colors are available?
    The KOHLER® Walk-In Bath is available in two colors: White or Biscuit. You can also choose Polished Chrome or Vibrant Brushed Nickel faucet finishes. Our specialized LuxStone® bath walls are another stylish addition, available in 12 colors and patterns.
    Walk-In Bath Colors
    White     		or
    Biscuit
    Faucet Finishes
    Polished Chrome     		or
    Vibrant Brushed Nickel
  • Who covers my product warranty?
    Together with your local KOHLER Authorized Dealer, we back your purchase with a warranty designed to provide you with years of trouble-free enjoyment, great service and customer care if and when you need it. Kohler Company warranties the KOHLER® Walk-In Bath with the same trusted support we have offered for all of our products for more than 150 years. For prices, complete cost and warranty details, call (800) 707-5276.
  • Who do I contact if I have problems with my Walk-In Bath?
    For assistance or repairs for your Walk-In Bath, please contact our dedicated Customer Service team by calling (800) 986-5977(800) 986-5977 or submitting a form on our Customer Service page.
  • What questions should I ask my KOHLER Authorized Dealer during my quote appointment?
    We recommend using our KOHLER Walk-In Bath Discussion Guide during your conversation with your KOHLER Authorized Dealer. The guide contains a helpful list of questions that will help you explore the safety and comfort features of the bath, and decide if it’s right for you.
    Download PDF »
  • What size water heater is required for a Walk-In Bath?
    The Walk-In Bath is designed for use with standard residential water heaters. Depending on your geographic location, a 40, 50, or 75 gallon water heater can be sufficient. During your in-home quote appointment, your KOHLER Authorized Dealer will review the age, condition, and volume of your water heater and determine if it is adequate for your new Walk-In Bath.
  • Can I purchase the Shower Package for a Walk-In Bath that is already installed?
    Unfortunately, Walk-In Baths that have been previously installed cannot be retrofitted with the Shower Package. This is because your KOHLER Authorized Dealer is unable to perform the extensive plumbing and electrical work required to add the accessories.
  • Can I see the Walk-In Bath in a showroom?
    The KOHLER Walk-In Bath is not currently available in a showroom setting. However, during your free in-home quote, your KOHLER Authorized Dealer will share videos, photography and other materials that show the Walk-In Bath in detail, including its dimensions and features.

Features

  • Why is a low step-in for a walk-in tub so important?
    Easy access is an important feature for people with mobility challenges. A safe entry is one of the most important elements of a step-in tub. The height of a traditional bathtub, which can be as high as 24 inches, can make entering and exiting more challenging. KOHLER created a Walk-In Bath with a three-inch-high threshold for easy entry, making it one of the lowest step-ins available. By making the step-in as low as possible, KOHLER has added to the bath’s safety and ease of access.
    Photo of low entry

    Photo of low entry

  • What makes the door of a KOHLER Walk-In Bath so special?
    The KOHLER Walk-In Bath has the widest bath door opening on the market. Our engineers designed the bath door for a safe and easy entry and exit. The door also has an easy-to-turn handle to complete the bath’s watertight seal. Depending on your home’s plumbing, your installer will determine if your bath needs a left- or right-swinging door. Our easy-entry door features a sleek and elegant design that blends seamlessly with your bathroom. KOHLER’s dedication to both form and function make it the standard for modern bath design.
    Photo of bath door

    Photo of bath door

  • How much pressure is needed to turn the handle on the Walk-In Bath door?
    The handle on the Walk-In Bath was designed for easy operation from a seated position. Its smooth opening and closing mechanism requires only light pressure to secure a watertight seal around the door.
  • Is a walk-in tub comfortable to sit in?
    The KOHLER Walk-In Bath has the most spacious interior of any on the market. Our engineers and scientists have developed an ergonomically friendly seat design to put you in a relaxed position in the bath and within reach of all controls of the bath.
    Photo of bath seat

    Photo of bath seat

  • Is a bariatric walk-in bath option available?
    While KOHLER does not offer a bariatric Walk-In Bath model, the standard walk-in bath (54x38x40) is designed to accommodate 95% of people ranging from 5’0” to 6’2”. The bath's extra-wide door and seat provide ample room for movement and comfortable seating for users of various sizes. To learn more about the interior specifications of the Walk-In Bath, visit the Dimensions page.
  • Is a walk-in tub and shower combo available?
    A walk-in tub shower combo combines the safety and comfort of a walk-in tub with the convenience of a shower. It allows you to enjoy both bathing options while saving space in your bathroom.

    You can turn your KOHLER Walk-In Bath into this hybrid option by adding the Shower Package, which features the gooseneck shower arm and KOHLER Bath Screen. This versatile bathing solution is suitable for everyone in your household, from those with mobility challenges who need the safety of a low step-in to those who prefer the speed of a shower.
  • How long does it take to fill?
    Once you are seated in the bath with the air-tight door closed, the bath will take just a few minutes to fill to its operating depth. Activate the Bask® heated backrest to keep warm while the bath fills. Watch the Fast Fill and Drain video to learn more.

    *Fill and drain times may vary
  • How do I stay warm while the bath fills up?
    One of the many benefits of KOHLER Walk-In Baths is the Bask® heated backrest feature. The Bask heated backrest can be switched on before bathing, making it easy to keep warm while the bath fills. You may also use the adjustable handshower throughout your bathing experience as the bathwater rises. Watch the video below to learn more about keeping warm and comfortable throughout your bath.

  • How long does the Walk-In Bath take to drain?
    The KOHLER® Walk‑In Bath is carefully designed to have fast filling and draining capability for your comfort. Please note that fill and drain times may vary depending on the water pipe capacity and flow rate of your home’s plumbing system. Watch the Fast Fill and Drain video to learn more.
    *Fill and drain times may vary
  • Why do I need hydrotherapy whirlpool jets?
    The KOHLER® Walk-In Bath includes therapeutic whirlpool jets that gently and powerfully direct water at stress points along your legs, spine, and feet. With adjustable intensity settings at your fingertips, our hydrotherapy is ideal for unwinding, relaxing and revitalizing. The strategic jet placement ensures the most spa-like bathing experience you can get in a walk-in bath.
    Photo of whirlpool jets

    Photo of whirlpool jets

  • How many jets do I need for my Walk-In Bath?
    The number of jets in your bath is not as important as the placement, positioning and the quality of the jets. KOHLER offers ten adjustable hydrotherapy jets in our Walk-In Bath. They are positioned with two in front of the legs and two behind the calves, as well as six jets targeted at the back and spine. In addition, we feature 17 BubbleMassage™ air jets, adjustable for intensity, that will envelop your body in thousands of tiny bubbles, bringing the luxury of a spa into your home.
    Photo of whirlpool jets

    Photo of whirlpool jets

  • Does the bath come with faucets and a handshower?
    The KOHLER Walk-In Bath comes with the best faucets and handshower on the market – all bearing the Kohler name. The hardware is accessible and easily within reach in the seated position. You can even customize your faucet finish to your style—pick either Polished Chrome or Vibrant® Brushed Nickel.
    Photo of faucet and handshower

    Photo of faucet and handshower

  • What features does the handshower include?
    The specialized handshower is ergonomically designed to clean hard-to-reach areas. Choose from three settings: wide coverage spray, massage spray or gentle aerated spray.
    Photo of handshower

    Photo of handshower

  • What is the difference between the handshower and the gooseneck shower arm?
    The multifunction handshower comes with the KOHLER Walk-In Bath and allows you to remain seated as you shower, offering three spray settings to target hard-to-reach areas. The gooseneck shower arm, which is included in the Shower Package, is an add-on to the Walk-In Bath that gives you the option to stand inside the tub as you shower.
    Photo of handshower

    Photo of handshower

  • Can I use Epsom salt in the Walk-In Bath?
    Epsom salt is safe for use in the KOHLER Walk-In Bath. For a soothing, spa-quality soak, pour Epsom salt into the bath with warm running water. Once the bath is full, turn on the hydrotherapy whirlpool jets and BubbleMassage air jets for a soak that soothes aching muscles and joints.

Accessories

  • How can I decorate my new Walk-In Bath space?
    Easily add color and pattern to the walls around your bath with KOHLER LuxStone® bath walls. These walls are beautiful, durable and easy to install in tandem with your Walk-In Bath.
  • How are KOHLER LuxStone bath walls different from other bath walls?
    LuxStone bath walls are made from an engineered stone material that is more durable than other bath wall options. You can choose from a variety of patterns and colors that range from traditional to contemporary in style to accent your bathing area. They are also designed to be cut on-site and installed in as little as one day.
  • How do I choose the right design for me?
    Your options for bath walls range in style, color and texture. Select your bath walls based on your tastes, style and existing bathroom decor. You can also ask your local KOHLER Authorized Dealer during your in-home consultation for assistance in choosing the best design for you.
  • Will adding KOHLER LuxStone bath walls extend the renovation process?
    No, your bath walls will not extend your renovation time. The walls will be installed at the same time as your bath. Because they are designed to be measured and cut to your bathroom’s dimensions on-site, they are faster and easier to install than other brands' bath walls.
  • Do the bath walls come with a warranty?
    KOHLER LuxStone bath walls come with the same Lifetime Limited Warranty as your Walk-In Bath.
  • What color and pattern options may I choose from?
    KOHLER offers 12 LuxStone patterns and combinations to choose from, but the selection may vary by location and installer. Contact your local KOHLER Authorized Dealer for more information. You can view the full selection on our Design page.
  • Will the bath wall dimensions fit my bathroom?
    LuxStone bath walls are designed to be cut and installed on-site at the same time as your bath installation. This means that no matter the size or shape of your bathroom, your KOHLER Authorized Dealer can custom-fit the wall panels to your space.
  • Does the bath come with handrails?
    The KOHLER Walk-In Bath features a grab bar on the bath’s interior for easier transitioning from sitting to standing, as well as more comfortable entry and exit. The rim of the bath also acts as a handrail, with comfortable grooves that are easy to grip as you move throughout the bath.

Installation

  • Do you serve the area I live in?
    We have ever-expanding regional coverage throughout the U.S. At this time, the Walk-In Bath is not available outside the contiguous U.S. Contact us to locate a KOHLER Authorized Dealer near you.
  • Do I need to hire a plumber to install my new bath?
    There is no need to hire a plumber to install your KOHLER Walk-In Bath. The local KOHLER Authorized Dealer who installs the bath is specially trained to remove your old bathtub and install your new Walk-In Bath in as little as one day with expert skill and customer service excellence.
  • How long will it take for my bath to be installed?
    It takes about one day for an expert Walk-In Bath installation by a KOHLER Authorized Dealer. Only a KOHLER Authorized Dealer can determine the installation time, so contact us today.
  • Will my installer be manufacturer-trained?
    Yes, our installers are specially trained in Kohler, Wisconsin, and will be able to present their certifications to you. We only certify professionals we know you can trust to enter your home and deliver the highest quality that every KOHLER customer deserves. It is important to us that you receive the best experience every time you purchase a KOHLER product.
  • Will you take my old bathtub away after you install the new one?
    Yes, once your new KOHLER® Walk-In Bath is installed, your installer will remove your old bathtub and dispose of it for you. We want to ensure your transition from your old bathtub to your new Walk-In Bath is as seamless and hassle-free as possible.
  • Should I consider a tub-to-shower conversion option?
    Depending on your needs, preferences and physical ability, you may prefer a tub-to-shower conversion instead of a walk-in bath. When making your decision, it is important to consider your desired comfort features as well as your ability to stand while you bathe.

    1. A walk-in bath allows the user to stay safely seated and comfortably reclined while bathing, making it the best option for those that cannot stand for long periods of time. A walk-in tub provides a wider range of accessibility options for those with balance or stability problems as well. The KOHLER® Walk-In Bath comes with a multifunction handshower so customers can enjoy a shower experience while safely seated. Also included are luxurious hydrotherapy features, such as BubbleMassage™ and whirlpool jets.

    2. A walk-in shower lets the user safely enter the shower area without lifting their leg more than a few inches. In the shower, the user can bathe while standing or purchase a secure shower stool and sit in the shower. However, it may not be as comfortable for those who want a soaking experience or don't feel as secure while standing.

    3. A walk-in tub shower combo allows the user to choose the bathing option that best suits their needs, making it the ideal option for families sharing a bathroom. The KOHLER Walk-In Bath offers a Shower Package, featuring the gooseneck shower arm and KOHLER Bath Screen, so homeowners can bathe while seated or shower while standing for complete flexibility in their bathing experience.

Offers & Financing

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  • Trusted Brand, Comfortable Bath

    Doreen  Collegeville, PA I just love my new walk‑in bath. I’m really glad I waited for Kohler to make a walk-in bath, because of the great name. It is so soothing, comfortable, and more importantly safe. I just absolutely love it!

Learn why the KOHLER® Walk-In Bath has a 96% rating among customers.

Read More Reviews »